Lavery Ltd. — Terms & Conditions
Last updated: 10th December 2025
These Terms & Conditions (“Terms”) govern all bookings, purchases, ticket sales, gift cards, events, activities, and services provided by Lavery Limited, including all trading names and venues operated by the company.
By using our websites, making a booking, purchasing a ticket, buying a gift card or Package, or attending any Lavery Ltd. venue or event, you agree to these Terms.
1. Who We Are
Lavery Limited
12–18 Bradbury Place
Belfast
BT7 1RS
Email: info@laverys.com
These Terms apply across all Lavery Ltd. venues and brands, including:
Lavery’s
The Woodworkers
The Pavilion
Brew + Ferment
Woody’s Wood-Fired Pizza
All future venues added to the Lavery Ltd. group
2. Websites & Booking Platforms Covered
These Terms apply to interactions via:
laverys.com
woodworkersbelfast.com
pavilionbelfast.com
brewferment.com
woodyswoodfired.pizza
bookings via ResDiary
gift cards & offers via Toggle
CRM activity via Airship
payment processing via Stripe and Dojo
in-venue orders and transactions via Tevalis ePOS
ticketing via Tito or approved partners
3. General Venue Terms
3.1 Age Restrictions
Alcohol service is restricted to guests aged 18+.
Some events and areas may have additional age restrictions.
3.2 Right of Refusal
Management reserves the right to refuse entry or service to any intoxicated, disruptive, abusive, or unsafe individual. No refunds will be issued.
3.3 Behaviour & Conduct
Guests must behave responsibly. Disruptive behaviour may result in removal without refund.
3.4 Smoking & Vaping
These are prohibited indoors. Use designated outdoor smoking areas.
3.5 Operational Systems
Lavery Ltd. uses the Tevalis ePOS system to process orders, manage sales, and support venue operations.
Customer transaction data may be stored within this system for financial, legal, and operational purposes.
4. Bookings (ResDiary)
4.1 Booking Confirmation
Bookings are managed through ResDiary. Accurate contact details are required.
4.2 Deposits
Deposits are non-refundable unless required by law or explicitly stated otherwise.
4.3 Arrival Times
Late arrival may result in losing your booking.
4.4 Group Bookings
Large groups may be split across multiple areas.
4.5 Right of Refusal
Intoxicated guests may be refused entry.
5. Gift Cards, Vouchers & Offers (Toggle)
5.1 Overview
Issued via Toggle.
5.2 Terms
Valid only at Lavery Ltd.’s venues unless stated otherwise.
Cannot be exchanged for cash.
Lost vouchers may not be replaced.
Expiry dates cannot be extended.
5.3 Redemptions
Subject to venue availability and operational conditions.
6. Payments & Charges
6.1 Payment Providers
Payments may be processed via Stripe, Dojo, and other authorised providers.
Lavery Ltd. does not store full card details; however, limited transaction data is stored in payment platforms for regulatory and fraud-prevention purposes.
6.2 Refunds
Refunds are only offered in accordance with consumer law or where explicitly stated.
6.3 Service Fees
Ticketing platforms may apply non-refundable booking fees.
7. Events, Tickets & Packages
Includes:
Comedy Club
Ulster Rugby Packages
Ticketed food & drink events
Live music
Special promotions
Each may have additional Terms below.
8. Comedy Club — Additional Terms
8.1 Age & Entry
Strictly 18+.
Doors close at 8:15pm with no late entry.
8.2 Behaviour
No talking, recording, or flash photography.
Disruption results in removal without refund.
8.3 Seating
Groups may be split; package seating is not guaranteed in specific areas.
8.4 Refunds
Tickets non-refundable except for postponement (refund within 72 hours).
8.5 Line-up Changes
Acts may change without notice; no refunds.
8.6 CCTV & Photography
CCTV in use for safety. Promotional photos/video may be taken.
9. Ulster Rugby Ticket & Transport Package — Additional Terms
9.1 Eligibility
18+ only; standing-only Memorial Stand tickets.
9.2 Ticket Collection
Tickets must be collected at Lavery’s two hours before kick-off.
9.3 Refunds
Refundable only if postponed (request within 72 hours).
9.4 Travel
Guests must board buses at specified times.
9.5 Behaviour
Stadium and venue rules apply. Disorderly conduct may result in removal.
9.6 Liability
Lavery’s is not responsible for transport delays, lost tickets, or match cancellations.
10. Safety, CCTV & Venue Operations
10.1 CCTV
Used throughout venues for safety, crime prevention, and licensing obligations.
10.2 Accident Reporting
Incidents must be reported immediately.
10.3 Lost Property
Lavery Ltd. is not liable for lost or uncollected items.
11. Liability
Lavery Ltd. is not liable for:
lost, stolen, or damaged property
unredeemed vouchers
missed bookings or buses
acts of third-party operators
delays or cancellations beyond our control
Nothing excludes liability for death or injury due to negligence.
12. Changes to These Terms
We may update these Terms at any time. The updated version will carry a new “Last updated” date.
13. Contact Us
Lavery Limited
12–18 Bradbury Place
Belfast
BT7 1RS
Email: info@laverys.com
Tickets: tickets@laverys.com